Scenarios
Tell your AI exactly how to handle each call.
Scenarios let you script how Good2Go handles specific situations — step by step, in plain language — so a new patient, an emergency, and a price shopper each get the right treatment.
Live the same day.Forward your number, or get a new one.No new phone system.
What it does for you
Built to win you more customers.
Scenarios is one part of the Good2Go receptionist — working around the clock so a busy phone never costs you a customer.
- Build step-by-step call flows in plain language, no code
- Screen and qualify callers before booking or routing them
- Trigger actions mid-call: send a form, a payment link, or transfer
- Give different call types different handling, automatically
How it works
Up and running fast.
01
Describe the situation
Name a scenario — new customer, emergency, after-hours — and lay out the steps you want the AI to take, in order.
02
Add steps and actions
Ask questions, branch on answers, and add actions like sending a form or a payment link. Good2Go compiles it into how the agent behaves.
FAQ
Scenarios questions, answered.
What’s a scenario, exactly?
A scenario is a set of steps you define for a specific kind of call — like screening a new lead or handling an emergency — so the AI follows your process every time.
Do I need to write code?
No. You build scenarios in plain language from the dashboard. Good2Go turns your steps into instructions and actions the agent follows on the call.
Can a scenario send a form or take a payment?
Yes. Steps can trigger actions mid-call, like texting an intake form or a secure payment link, or transferring the caller to your team.
Put scenarios to work today.
Get started and see it in action — it goes live the same day, on your existing number or a new one.
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