1. What are cookies?
Cookies are small text files that a website stores on your device when you visit. We and our providers also use similar technologies such as local storage, pixels, and tags. Together these let a site remember your session, keep you signed in, and understand how the site is used. Cookies can be “session” cookies, which expire when you close your browser, or “persistent” cookies, which remain until they expire or you delete them.
2. How we use cookies
We use cookies and similar technologies for two main purposes:
- Essential cookies that are necessary for the website and application to work, including keeping you signed in, maintaining your session, and protecting security. These cannot be turned off through our consent controls because the service will not function properly without them.
- Analytics cookies that help us understand how visitors use our marketing site so we can improve it. When configured, we use Google Analytics and Google Tag Manager, and, when configured, the Meta Pixel for advertising measurement.
3. Analytics and consent
Analytics and marketing technologies such as Google Analytics, Google Tag Manager, and the Meta Pixel are loaded only when they are configured for the site, and, where consent is required by law, only after you have given consent. If you do not consent, or where these tools are not configured, they are not loaded and no analytics or marketing cookies are set by them.
4. Cookie categories
| Category | Purpose | Example |
|---|---|---|
| Essential | Required for sign-in, sessions, security, and core functionality. | Session and authentication cookies for app.good2goaisupport.com. |
| Analytics | Measure traffic and usage so we can improve the site. | Google Analytics and Google Tag Manager (when configured and consented). |
| Marketing | Measure advertising and reach relevant audiences. | Meta Pixel (when configured and consented). |
5. How to control cookies
You can control and delete cookies through your browser settings. Most browsers let you block or delete cookies, receive a warning before a cookie is stored, and manage settings by site. Because essential cookies are required for the service to function, blocking them may prevent you from signing in or using parts of the service. To manage analytics and marketing cookies, you can decline consent where a consent prompt is presented, or use your browser controls and any opt-out tools offered by the relevant provider.
6. Changes to this policy
We may update this Cookie Policy from time to time. When we make material changes, we will update the “Last updated” date above. Your continued use of the site after an update means you accept the revised policy.
7. Contact us
For questions about our use of cookies, or to learn more about how we handle data, see our Privacy Policy or contact us at support@good2goaisupport.com.