Your responsibility
You are responsible for using Good2Go AI lawfully and for the content and conduct of the AI agent you configure. That includes the scripts, greetings, prompts, and instructions you give it, the numbers and contacts you use it with, and the way it handles calls and messages on your behalf. You are responsible for obtaining any consents the law requires and for complying with the laws that apply to your business and your contacts.
Prohibited uses
You may not use Good2Go AI to:
- Break the law. Engage in, promote, or facilitate any illegal activity, or use the service in violation of any applicable law or regulation.
- Make unlawful calls or send unlawful messages. Conduct robocalling, telemarketing, or SMS campaigns without the prior express consent required by law. You must honor opt-out and do-not-call requests and comply with the Telephone Consumer Protection Act (TCPA), telemarketing rules, and any applicable local, state, national, and international laws governing calls and messaging.
- Spam. Send unsolicited bulk or repetitive messages, or use the service in a way that a reasonable person would consider spam.
- Harass, defraud, or impersonate. Harass, threaten, or abuse any person; engage in fraud, deception, or scams; or impersonate any person, business, or organization, including misrepresenting the AI as a specific individual in a deceptive way.
- Violate privacy or recording laws. Infringe anyone's privacy rights, or record or monitor calls without the notice and consent required by the laws that apply to the parties on the call.
- Abuse security. Distribute malware, attempt to gain unauthorized access to systems or accounts, probe or test the vulnerability of the service without authorization, or interfere with the integrity or performance of the service.
- Resell without authorization. Resell, sublicense, or provide the service to third parties as your own without our written authorization.
- Rely on AI for regulated professional advice. Present the AI's output as professional legal, medical, or financial advice, or use it in place of a qualified, licensed professional. The AI cannot provide such advice, and you should not configure or market it as if it can.
Content you handle
You are responsible for the information your AI agent collects, stores, and communicates, and for making sure you have the right to use it. Do not use the service to collect or handle data in ways that violate the rights of the individuals it concerns.
Enforcement
We may investigate suspected violations of this policy and may suspend or terminate access to the service, remove offending content or configurations, or take other appropriate action to protect the service, our other customers, and the public. Where practical and lawful, we will try to give notice, but we may act immediately when a violation poses a risk of harm, legal exposure, or abuse.
Reporting a problem
If you believe someone is misusing the service, email us at support@good2goaisupport.com with details so we can review it.